Where are you located?
Our address 3 Kurrara Street, Lansvale NSW 2166 Sydney, Australia.
What are your business hours?
Can I pickup my order from the store?
Yes, you can pick it up from our store. Keep in mind that you need to select “Collect in-store” at checkout.
Do you do mounting and balancing in house?
Yes, we are a full-service shop. All mounting, balancing and installation are performed in house. We offer free mounting and balancing when purchasing wheel and tyre packages.
Do you carry brands not on your website?
Yes we do! The task of adding new wheels brands to the website and keeping existing brands up-to-date is extremely time consuming. We do our best to update existing brands and add new brands as often as we can. If you are looking for a particular wheel or brand that can’t be found on the website, please contact our team via email at [email protected].
Are all your products brand new?
Yes, we guarantee that all our products are BRAND NEW.
What is the Fitment Guarantee?
CNC Wheels guarantees the wheels sent out to you will fit your vehicle. Before we send wheels away, we ask for vehicle make/year model and then the order is checked by our skilled team to guarantee fitment. Don’t hesitate to contact us if you have more questions.
Do you have return policy?
Yes, as long as tyres have not been mounted to the wheels you can return the wheels to us within 14 days of receiving your product. The wheels MUST be in brand new resalable condition and MUST be in original manufacturer packaging. You must first call and get a return authorization from us, so that we can document the reason for its return. If you do not get this authorization, we will not know why the wheels have been returned, and many times we will not know who is returning the wheels. 25% restocking fee for cancellation/exchange/refund applies on all the orders cancelled by the buyer for personal reasons if accepted on the seller’s behalf. You will be responsible for the return shipping, and the initial shipping charges incurred are non-refundable.
See our Return Policy for more details.
Why don't you have my vehicle listed in the vehicle selector?
CNC Wheels strives to offer the widest selection of wheels and tyres for as many vehicles as possible. In the rare event that we don’t offer wheels and/or tyres for your vehicle, please let us know at [email protected].
Why do I see the same wheel more than once when searching for wheels?
This can occur with some wheels that fit more than one bolt pattern. For example, the Vrtini RF1.1 wheel comes in the two following bolt patterns:
GT FORM VENOM 20×8.5 / 5×114.3
GT FORM VENOM 20×8.5 / 5×120
If your vehicle’s bolt pattern is 5×114.3, search results for your vehicle will show the correct bolt pattern to fit your vehicle. It is similarly happening when someone searches for 5×120 bolt pattern. Our search results make it easy to find the perfect wheels for your vehicle.
Will my wheels & tyres package come with accessories?
Yes. All wheel and tyre packages sold will ship with wheel nuts, hub rings (if required) and centre caps (steel wheels excluded).
Can I fit my wheels & tyres package myself at home?
Yes. We will provide everything required to fit your wheels and tyres package at home. It is as simple as if you were to change a flat tyre. You will need to jack up the vehicle, remove the old wheels and install your new package instead.
What does offset mean?
The offset of a wheel is the distance from its hub mounting surface to the centreline of the wheel. The offset can be measured in backspacing, which means the distance from the hub mounting surface to the inside lip of the wheel (measured in inches). You can read more about offset here.
Do you have all the products listed on the website in stock?
No. Although we stock a large range of wheels and tyres, it is impossible to carry everything in stock. If you are at all concerned about availability please contact us before placing your order.
Do you repair damaged aluminium and alloy wheels?
Yes, this is what we specialize in – what exactly is the issue you are having? Please contact us here to get a free quote today.
My wheel is scratched, it has curb damage (gutter rash) can you repair this?
Yes, we can repair your wheel to look like new using the latest repair machines and advanced painting and powder coating techniques.
What is the wheel repair process?
A typical wheel repair will be processed in five steps:
1 – At first, we carefully remove the tyre using specialised equipment to not cause further damage.
2 – All dirt and brake dust are removed using jet-wash so as to reveal the defects.
3 – Scratches and gutter rashes are removed using our state-of-art CNC equipment.
4 – Following this, our spray-painting team apply any finish required using a spraying and baking process.
5 – Lastly, the wheel is re-fitted and balanced with the tyre to your vehicle ensuring great results every time.
How much does it cost to repair a wheel?
It depends on what exactly is wrong with the wheel and what size is it. In General, prices are ranging from $99 to $199 each wheel (CNC face machining or diamond cut finishes may require an additional cost).
Can you match the colour of my wheel?
Yes we can! If there is any issue, we will let you know upfront, but in most cases we can match the existing colour of your wheel using computerized colour matching technology.
My wheel is machined (diamond cut) can you match this?
Yes, we specialized in machined/diamond cut wheels. We use the latest CNC Lathe machines that provide detailed finish every time.
My wheel is polished, can you polish wheels?
Yes we can. There are different types of polished wheels. Please contact us at [email protected] for more information.
I want to paint my wheels a new colour, can you help me out?
Yes. We will help you to select the right shade (over 5,000 colour patterns to choose from). Then, our team will take the tyre off and strip the wheel of its old finish. After its surface is cleaned and any curb damage is removed (if any), the wheel gets painted inside and out – if you changing from silver to black, there will be no more silver on that wheel. Lastly, we will re-mount and balance your tyre.
Can you match the colour of my factory wheels?
Yes, in most cases. If there is an issue, I will let you know upfront.
Will the finish match my other rims?
Yes. Our skilled team is able to match your finish. We adjust the paint colour for each rim.
Do you Power Coat wheels?
Yes, we use both powder coating and professional spray paint to achieve durable finishes every time. We create the smoothest finish in the market with long-lasting results.
Do I need to leave my car in your shop during the repair/paint time?
No, we do offer replacement wheels so you can keep driving your car until we get the job done.
How long will you need my wheels for if I leave them with you for repair and paint?
Typically it takes between 2 to 3 days (depending on what time you drop the wheels off).
Can you re-finish 3-part or 2-piece wheels to look like new?
Yes we can, but in some cases the shape of the wheel does not always allow us to do exactly what was done originally at the factory. When we see your wheels, we will let you know what is possible.
What else does your company do besides wheels?
We just specialize in repairing and painting wheels and selling brand new wheels and tyres. For this reason, we have gotten very good at what we do over the years.
WHEEL MACHINING FAQ'S
Can you custom machine wheel offset?
Yes, we have the right tools and expert professions to get the right custom offset machining every time. Please contact us for more information.
Do you re-drill bolt/lug holes to change the bolt pattern?
Yes, we have the most skilled team to give you the best custom drilling results (drilling a new bolt pattern or re-drilling bolt pattern on the top of the original holes).
Can you widen the centre bore or shave down the hub?
Yes. We have the right combination of specialized equipment and experienced team for centre bore machining. Please contact us for more information.
BUCKLE & CRACK FAQ'S
I cracked my wheel. Can it be welded?
Yes. Our fully accredited and highly trained engineers know the ins and outs of how to repair your cracked wheel and bring it back to a safe driving condition. Please contact us for more information.
My wheel is bent, do you repair bent (buckled) alloy wheels/Rims?
Yes, we have an experienced team to do the job properly and ensure your wheel meets factory specifications.
How long does it take to straighten a bent wheel?
On average it takes up to 24 hours, but we also offer same-day service for additional change and we guarantee your fully-restored rim will be ready same day by 5:00pm. Please contact us for more information.
My wheel is bent on the front (spoke side) can you straighten this?
Yes, as long as it’s not cracked on the spoke (illegal to repair) or literally bent. We will let you know if the wheel is repairable or not after inspection.
Why don’t you repair wheels that are cracked on the spoke?
If you thinking of welding a crack on the spoke, then don’t. The main reason is safety. The front of the wheel holds most of the weight of the car and the spokes take the torque of the motor. So, get yourself a new wheel rather than risking a wheel blow while driving.
How much does it cost to straighten a bent wheel?
Starting at $120, but the price depends on the size and location of the bent. Please contact our team for more details.
Will your straightening process damage the finish of my wheel?
If your wheel is bent on the inner barrel, then this is the area of the wheel that we will fix and we will not have to touch the face, which means no damage to the finish. If your wheel is bent on the spoke side or lip, then you may see discolouration. This discolouration is only cosmetic and not structural so you can leave it alone or decide to have it cosmetically refinished for an additional charge (we do not re-chrome).
Do you warranty your straightening work?
We guarantee that the wheel will be trued to within .026 (industry specification) of an inch and that it holds air.
Do you have any shipping restrictions?
We ship anywhere in Australia. The only restriction is that we don’t ship to PO Boxes, as someone has to be available to collect the item/s.
How do I find out the cost of shipping?
You can check it in two ways. First, after clicking “Add to cart”, you will be able to enter your postal code to calculate the shipping cost. Second, after adding your full address at checkout, it will automatically calculate the shipping cost.
Do you use express shipping?
Yes, we use express shipping on all our orders.
How is my order prepared and packaged for shipping?
A typical order wheel and tyre package is prepared in four steps:
1 – The wheels and tyres are pulled from our warehouse shelves.
2 – The tyres are mounted on the wheels, and balanced using computerized high-speed balancing machines (valued at $100).
3 – The balanced wheels and tyres are wrapped in thick protective plastic, and thick cardboard layers are placed on the face of the wheels.
4 – They are then packed into boxes for shipping and sent to your address!
Can I track my order online once its dispatched?
When items are dispatched, your order will be updated with the name of the freight company and an online tracking number. You can track your order as it moves around the country until it reaches your destination.
How long will take for my order to arrive?
Orders typically take 1-3 business days to prepare and process prior to dispatch. Depending on the suburb, shipping time take 1-8 business days from the date of dispatch.
Please Note: Saturday and Sunday ARE NOT business days.
What payment methods do you offer?
You can checkout using Credit Card, PayPal, ZipMoney, or payment over the phone.
Do you offer interest FREE finance?
Yes, you can checkout with ZipMoney. We offer up to 24 months interest-FREE finance.
What is ZipMoney and how can I apply?
We are partners with ZipMoney who offer up to 24 months interest FREE finance. Just choose ZipMoney at the checkout and you will be transferred to an online application. It takes about two minutes to apply and it’s that simple! You can get your wheels today and pay later.