Seller – Refers to CNC Wheels.
Buyer – Means the person or company placing an order with seller for the purchase of goods and services.
Conditions – or these “conditions” means these conditions of Sale.
“Goods” refers to all goods, merchandise and services supplied by seller, pursuant to these conditions of sale.
2. Conditions of Sale
These conditions are the conditions upon which CNC Wheels will deal with & sell products to a purchaser. Additionally, CNC Wheels may vary these conditions from time to time. Any such amendments shall be binding on the purchaser. The placement of an order by the buyer will be deemed acceptance of these conditions. Coupons or vouchers must be redeemed online and may not be redeemed over the phone or instore. Only one coupon may be redeemed at a time and may not be used in conjunction with any other coupons or offers.
3. Alterations of conditions
These conditions shall apply to all orders placed by buyer with seller to the exclusion of all other items or conditions unless otherwise expressly agreed in writing. If the terms of the buyer order are inconsistent with these conditions the delivery of the goods to buyer or as buyer directs shall constitute an offer by seller to sell the goods to buyer pursuant to these conditions which offer buyer shall be deemed to accept by taking delivery of the goods.
4. Seller May decline orders
Seller reserves the right to accept in whole or part any order, or decline an order
The date for delivery is the estimated date of delivery only seller shall be under no liability for any loss or damage how or damage howsoever arising if the goods are not delivered by that date. Where seller is unable to deliver the goods because of matters beyond the control of seller, then the estimated date for delivery shall be extended until the cessation of the effect of such matters.
6. Return Policy / Point of delivery and passing risk
Cancellation of goods must be made within 48 hours after making the order or before goods are dispatched. This process may involve fees (see clause 10 Return of goods). If you wish to cancel our order, please contact our customer service team on 1800 262 000. Goods are non-returnable non-exchangeable unless goods are:
1. Damaged – replacement good/s will only be shipped after we receive the damaged item/s.
2. Does not fit your vehicle according to buyers’ specifications – only apply to wheel and tyre packages.
3. All items returned to CNC Wheels must be packed and wrapped safely and received in a resaleable condition with no damages to any part of the wheel.
All returns must be made within 14-days from purchase via our Return Procedure with a valid form, please send us an email to [email protected] with your request.
• Products must be in original packaging and in a new and resalable condition.
• Any product that was used or fully/partially installed is non-returnable.
• Any shipping costs are not covered.
• They are a few exceptions for items that cannot be returned include:
• Items Marked “Non-Returnable” (clearly indicated on the product page before placing your order)
• Personalized Items (custom engraved, embroidered, or painted).
• Any goods marked down on special or clearance cannot be returned or exchanged.
Unless otherwise agreed in writing. Buyer shall take delivery of the goods at the buyer nominated delivery address and risk in respect of the goods shall pass on such delivery. To the extent that the seller accepts responsibility for damage goods in transit, such responsibility shall end upon delivery into buyers’ store to his authorized agent. In any event, seller will accept no liability for damage to goods in transit not notified in writing to it and to the carter concerned within 48 hours after delivery of the goods to buyer.
Seller shall accept no liability for non–delivery of goods unless notifications of such non-delivery is received with twenty–one (21) days after receipt of sellers’ statements including the non-delivered goods. Sellers liability for non–delivery shall be limited to be replaced of the goods within a reasonable time. Seller shall not accept liability for wheels damaged in transit. Damage claims must be made to delivery fright carrier. If the buyer wishes to change the delivery address after placing an order, any fees that the seller may incur from the delivery freight carrier will be passed on to the buyer.
(a) Property in the goods remain with seller and buyer agrees to hold the goods as bailee for seller;
(b) Seller may at any time terminate any contract relating to the goods ; hold the goods as bailee for seller
(c) Buyer authorizes seller by its servants or agents to enter any premises owned, leased or otherwise occupied by buyer for the purpose of taking possession of the goods and authorizes seller buy its servants or agents to use all reasonable force to obtain such possession ; and
(d) If the goods are sold by buyer, buyer acknowledges that such sale is by buyer as bailee for and on behalf of seller and agrees to hold the proceeds for sale and trust for seller until payment in full to seller for goods.
(e) Notwithstanding paragraph 6, until payment in full to seller for the goods.
9. Return of goods / Cancellation Policy
• Except in accordance with clause 6 here of, no goods shall be returned without prior written consent of seller and where goods are returned without such consent, the same shall be returned to the buyer at buyer’s expense.
• Manner of return
Unless otherwise agreed by seller, all returns should be made via the authorized sellers transport making the initial delivery and all returned goods must be accompanied by an itemized credit claim signed by an officer /employee of the buyer stating the reason for the return goods unless relevant invoice number (s) are quoted if any returned goods are damaged or destroyed on or prior to return sellers warehouse.
(a) All costs involved with wheels, tyres or accessories returned to the seller shall be the sole burden of the buyer unless otherwise agreed upon by the seller. Returned goods must have a freight fee paid for prior to being returned. Any goods returned without consent of the seller shall be kept in the sellers’ possession with no action taken until freight fees have been paid for. Any goods not accepted by the buyer from the courier may incur further delivery fees in accordance with courier resending fees.
(b) Wheels/Rims that have been fitted with tyres will not be accepted for return
(c) Wheels will not be accepted for return unless in original packaging
(d) Tyres will not be accepted for return if they have been mounted to wheels
(e) 25% cancellation/exchange/refund fee applies on all orders cancelled by the buyer for personal reasons if accepted on the seller’s behalf.
10. Wheel Appearance
All images displayed on this website are for illustration purposes only. Actual product may vary slightly in terms of shade of colour, PCD (bolt pattern), number of pcd bolt holes, dish or lip width and Concave Angle/Depth to name a few. The image shown is supplied by the manufacturers and the wheels may vary due to sizes and pcd bolt holes. To make sure what the exact wheel looks like please contact us on 1800 262 000 with the size of the wheel and model so we can supply you with the exact look of the wheel chosen based on size and pcd holes. If there is another option that we can supply and is the discretion of the customer service agent we may swap the wheel and all freight costs and wrapping must be paid by the customer at a coast price basis.
11. Wheels Care instructions
Always clean chrome or painted wheels with mild soap and water after each use. Failure to do so could lead to paint/chrome being damaged. Do not use any harsh chemicals, detergents or polishing compound that contains abrasives on chrome or painted wheels. Using these types of products can cause permanent damage to your wheels and will void your warranty! Remember to run cool water on wheels before cleaning or let wheels cool off themselves failure to cool wheels before cleaning can caused discoloration. Automatic car washes are not recommended.
12. Fitment Guarantee
Our fitment guarantee applies to all wheels and wheel and tyre packages sold through our online store. When purchasing wheel and tyre packages, our fitment guarantee is nullified if the purchaser selects a “CUSTOM TYRE OPTION” these custom tyre options are for advanced setups, which will require suspension modification, body modification or both. Fitment guarantee applies to all wheel and tyre package purchases that are to be placed on standard, non-modified vehicles. If the customers vehicle is modified and they haven’t told us in writing, (with confirmation of receipt) of the modifications; or placed the information on the order, the fitment guarantee is nullified.
13. Fitting and Balancing
Free fitting and balancing only applies to wheels and tyre packages. If products (wheels and/or tyres) are purchased separately, free fitting and balancing do not apply. Goods will be delivered separately and will incur additional costs to fit and balance them. Fitting actual wheels and tyres on car is free only at CNC Wheels store: 3 Kurrara St. Lansvale, NSW 2166.